Order Tracking

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

 

We need 1-2 days to prepare the package, and if we encounter defective products, we need to replace them.

For Europe

you will be given a DHL tracking number which will not be updated until the package arrives in Germany. (Usually takes 5-7 days)

For United States or Canada

For the USPS tracking number, it will only be updated after the package arrives in the United States, which usually takes 5-9 days. If you use UPS or Fedex, usually 1-2 days will be updated.

For Australia

With Australia Post, the package needs to be picked up by the post office after arriving in Australia, and it usually takes 5-8 days to pick up.

For UK

Delivered by Royal Mail or Yodel, it will be updated after package arrives UK.